Frequently Asked Questions

View some of our most frequently asked questions below.
Can’t find your answer? Feel free to contact us.

GENERAL

PRIVATE LESSONS

GROUP LESSONS

PARTIES

SCHOOL AND OOSH

SHOP

GENERAL

Do I need to fill in a waiver?

Yes, all participants or participants’ parent or legal guardian (if under the age of 18) must complete a waiver prior to taking part in a Skate Now lesson, clinic or party. Head to our WAIVER PAGE to complete one now.

Do I need to wear protective gear for a Skate Now lesson?

Yes, helmets and wrist guards are compulsory for all participants regardless of age, experience or ability level. We highly recommend that knee and elbow protection also be worn. Even capable riders tend to push themselves during lessons, and we want all participants to stay safe whilst getting the most out of their riding!

Do Skate Now provide boards and protective equipment?

Yes! If you need equipment provided for your private or group lesson, simply tick the relevant boxes when making your booking. We can then loan the selected equipment for your lesson free of charge. Note: with current health concerns, we do encourage students to use their own gear where possible. Students who have their own gear are also able to practice between lessons.
For those wanting to purchase equipment, we do offer a range of great boards, protective gear and accessories on our ONLINE SHOP. Boards and protective gear are provided for parties, holiday clinics and school / OOSH programs.

What lesson types can Active Kids vouchers be used for?

Active Kids vouchers can be used for Private Lesson 8-packs and Group Lesson term bookings.

To redeem an Active Kids voucher for a Private Lesson 8-pack: please enter the voucher number and your child’s DOB in the notes section of the checkout page, and use one of the following codes in the coupon section at checkout: 1ACTIVEKIDS (for 1 voucher), 2ACTIVEKIDS (2 vouchers) or 3ACTIVEKIDS (3 vouchers)

To redeem an Active Kids voucher for Group Lessons: Enter your Active Kids voucher number when prompted during registration, then click the ‘Redeem Coupon’ button and enter coupon code: ACTIVEKIDS to receive your $100 discount.

For more info on Active Kids including how to apply for them, please head to the SERVICE NSW WEBSITE

What should I wear and bring to my lesson?

Comfortable clothing and appropriate sports type shoes (skate shoes are ideal if you have them) No Crocs, sandals, Uggs, thongs or high heels please. We recommend  bringing a drink and wearing sunscreen for outdoor lessons.

Where is Skate Now located?

We’re a Sydney based mobile service operating at various location in the East, Inner West, Lower North Shore and Southern Sydney (depending on instructor availability).

Private lessons

Locations we service regularly include: Cammeray, Gladesville, Glebe/Federal Park, Meadowbank, Redfern oval, Sydney Park and Waterloo. If you don’t see availability at your preferred location, send a message via our CONTACT PAGE and we’ll do our best to accommodate your request.

Group Lessons

Regular group lessons are currently run at Redfern Oval a.k.a Russell Crowe skatepark near the corner of Phillip St and Elizabeth St (street parking available). Follow us on FACEBOOK for location and weather updates for group lessons

Skate Parties

We run most of our Skate Parties at Redfern oval and Ultimo Public School COLA which is a bookable wet weather location (cost $55 p/hr). We also run parties at other locations such as Heffron Park Maroubra and Smith Park in Kingsgrove. To request another location, please send an enquiry via the contact form at the bottom of our PARTIES PAGE

School Holiday clinics

Sydney Park Skatepark, Lyne Park Rose bay and we will be adding more venues soon. For updates on holiday clinics please sign up to our newsletter or follow us on FACEBOOK

Where is the Skate Now shop located?

We don’t currently have a physical shop. All sales are done via our ONLINE SHOP. We can ship items to your address and at times it may be possible to bring your purchased items to a lesson. Please CONTACT US us if you’d like to arrange this.

What ages do you teach?

Private Lessons: Available for ages 4 yrs and above via the booking system. For children under the age of 4, please make an enquiry via our CONTACT PAGE
Group Lessons: Offered to ages 5 – 15 yrs.
Note: Children under 5 yrs. may be able to join group lessons if they’ve previously done a private lesson with us and our program coordinator can confirm they’re ready to learn in a group setting.
Adult Lessons: Unfortunately, we’re not currently offering group lessons to adults but we do offer 1:1 and private group lessons

Can you do a kickflip?

Yes! Check out our INSTAGRAM for clips of us and our students skating 🙂

PRIVATE LESSONS

Where do you run private lessons?

We offer regular private lessons in the Eastern Suburbs, Inner West, Northern Sydney and Lower North Shore.
Skateparks we visit include: Cammeray, Gladesville, Glebe/Federal Park, Meadowbank, Mutch Park, Redfern oval, Sydney Park, Waverley Park and Waterloo. If you don’t see any availability at your preferred location, send us a message via our CONTACT PAGE and we’ll do our best to accommodate you.

What are the street addresses for private lesson locations?

Cammeray Skatepark: North Sydney Skate Plaza: 315 Earnest Street, Cammeray

Gladesville Skatepark: 2 Victoria Rd, Gladesville NSW 2111

Glebe / Federal Park  Skatepark: 11 The Crescent, Annandale NSW 2038

Meadowbank Skatepark: 115 Constitution Rd W, Meadowbank NSW 2114

Mutch Park: 53 Wentworth Avenue Pagewood, 2035

Redfern Oval / Russell Crowe skate space: Cnr of Phillip & Elizabeth St Redfern

Sydney Park Skatepark: 400 Sydney Park Rd Alexandria 2043

Waterloo / Fernside Skatepark: Cnr of Allen and Elizabeth St, Waterloo NSW 2017

What ages do you teach in private lessons?

Private lessons are offered to ages 3 yrs and up.

How do 8-packs work?

8-packs are a way of purchasing multiple private lessons at a discount, with the option of using Active Kids vouchers for a further discount ($100). We also offer great rates for additional participant 8-packs.

To purchase an 8-pack, head to our BOOKING PAGE and select ‘8-Pack Private Lessons’ from the scheduler menu. Once you’ve purchased your 8-pack, you can then schedule lessons by selecting ‘Private Lessons’ from the menu. 8-pack lessons don’t need to be run over consecutive weeks, and can be scheduled as needed up to 365 days from the date of purchase.

Note: We don’t offer make-up lessons to multi participant 8-pack absentees.

What happens if it rains?

Private lessons need to be rescheduled with wet or extreme weather (unless it’s just a light sprinkle passing over). A decision on whether to cancel due to wet weather are made by Skate Now on the day of a lesson.

How many lessons will my child need?

This can vary. Some parents are just wanting their child to to get an understanding of basics and have some confidence before venturing into a skatepark. Most students 5 yrs and over are able to push and do tic tacs on their own within 1-3 lessons. Parents of super keen kids often bring their child to lessons on a weekly basis, so they can continue building their skills and confidence while enjoying the fun of skateboarding on a regular basis.

Do parents need to stay for the duration of the lesson?

We ask that parents stay for at least the first 5 minutes of their child’s lesson or the whole lesson if your child is under the age of 5 yrs. Otherwise, you are more than welcome to duck off / grab a coffee and come back toward the end of your child’s lesson.

Parents are most welcome to stay and watch, but encouraged not to distract skaters.

GROUP LESSONS

Do I need to make a booking or can I just show up on the day?

Yes, bookings are essential for all Skate Now lessons including our regular group lessons. To book your spot in our GROUP LESSONS, head to our BOOKING PAGE or send an email via our CONTACT PAGE 

How can I stay updated on group lessons?

Follow us on FACEBOOK for updates on term start dates, location changes and rescheduling due to wet weather. You can also sign up to our newsletter at the bottom of this page

How large are the group sizes?

With regular group lessons we generally cap numbers at 15 and have 2 or more instructors running the class. This ensures each child has ample space to learn and we maintain good instructor-to-student ratios.

What happens if it rains?

Group lessons need to be rescheduled if it rains (we add an extra week when possible). A decision on rescheduling will be made by Skate Now at least 1 ½ hours prior to the start of a session. We will post updates regarding wet weather rescheduling on our FACEBOOK page.

My child has never ridden a skateboard is it OK for them to join a group lesson?

Absolutely, our beginner sessions are the perfect place for complete beginners aged 5 years and over to learn how to ride in a safe, supported environment.

Which session should I book my child in for?

Beginner sessions: For skaters who are just starting out, or have very limited skill with the basics (correct pushing, lean turning, tic tacs and stopping)

Advanced Beginner sessions: for skaters who have the basic skills and are ready to progress toward beginner level ramps and obstacles (fakies, roll-ins, acid drops, kickturns and drop-ins)

Intermediate sessions: skaters who have conquered the basics and entry level ramps and obstacles moves and are ready to gain skills and confidence with street tricks or in a skatepark environment (ollies, pop shuvits, kickflips and liptricks)

How long are the group lessons terms?

Regular group lesson terms go for 8-weeks. Term 4 2021 will only run for 7 weeks due to disruption from lockdowns.

Where can I park?

With the regular groups lessons at Redfern oval there is usually plenty of parking available on either Phillip St or Elizabeth St

I enrolled my child in a group lesson but unfortunately, they cannot participate anymore. Am I eligible for a refund?

We do not offer refunds for term enrolments but if you can let us know 48 hours prior to the term start date, we can reschedule your booking to a future date.

Can I get a refund or make-up class if my child is absent?

Unfortunately, we do not offer refunds, credits or make up classes.

Can I switch session times?

We do our best to accommodate changes in the first 2 weeks of term. This will come down to class availability and our program managers approval. Please CONTACT US if you have a request regarding the above

PARTIES

What locations do you run parties at?

We run a majority of our Skate Parties at Redfern oval, Heffron Park and Ultimo Public school, although it is possible to run parties at other venues, please CONTACT US if you have a specific location in mind or if you’re after suggestions for a suitable location in your area.

Note: Ultimo Public is a bookable wet weather location ($55 p/hr. booking fee applies).

How long do parties go for?

Our standard parties run for 2 hours

How are parties structured?

Getting Started: We start off with introductions and get the children to put on protective gear. We then run through a quick safety induction and move onto skill-based training and games on grass, concrete or our training boards (depending on the children’s age and ability levels). This segment of the party tends to go for around 45 minutes.

Middle: After a quick drink/snack break we then move onto the riding phase of the party which may involve basic flat ground riding, obstacle courses or ramps.

Winding up: Towards the end of the party we get the children to take off their protective equipment and help pack up the pads and helmets. At this stage coaches may run a demonstration or hand out skate stickers.

Does Skate Now offer catering for parties?

Unfortunately, we do not offer party catering however we can provide a BBQ ($50 hire fee) trestle table and custom skate themed birthday cakes or cupcakes  – please CONTACT US for cake pricing. Orders for skate cupcakes need to be made 48 hrs. in advance and 1 week in advance for birthday cakes.

What happens if it rains?

With party bookings, we can either reschedule or offer a bookable undercover location at Ultimo Public School for an additional cost of $55 per hour. Arrangements for Ultimo Public need to be completed on or before the Friday morning prior to the party booking date.

Let us know if you have a suitable alternative wet weather location in mind and we will try our best to facilitate this.

My child is a complete shredder, but their friends have never ridden a skateboard before. Is this an issue?

It’s quite common for the birthday boy or girl to have more riding experience than the party guests. However, our Instructors are experienced at managing groups of children with varying experience and ability levels. Instructors are able to offer easier or more difficult modifications of the skills and games we run, and ensure everyone is riding at a level suitable to them. After the party your child may have a few more keen skate buddies to ride with!

SCHOOL AND OOSH

What are Skate Now incursions like?

We provide safe and fun skateboarding programs where kids get to have a blast doing something they love, in a supported environment. Our programs are accessible for a wide range of kids, and can be modified for the really young or less sporty. Our teaching methods are gradated for easy and safe progression, and include skate themed games such as skate limbo, skate slalom and fun training drills on practice boards.

Do Skate Now provide equipment?

Yes, we supply boards, premium protective gear and beginner to intermediate level skate obstacles at no extra cost for school and OOSH programs.  With standard programs we bring enough equipment for 15 participants, but larger group sizes are available upon request.

How long do the sessions go for?

Vacation Care: With our standard OOSH vacation care program we run consecutive 1-hour sessions with up to 15 children per session. Longer sessions available upon request.

School Sport and Aftercare: Standard session times vary from 45-minutes to 1 1/2 hours, depending on the needs of your organisation.

For enquires about longer session times and other options please use the enquiry form at the bottom of our School and OOSH Programs page.

Can you provide compliance documents such as Risk Assessments?

Yes! We can provide Risk Assessments, Statements of Currency, WWCCs compliance, COVID Safety plans etc.

What kind of space do you need to run an incursion?

We just need an area of relatively flat, smooth concrete such as a tennis or basketball court. Alternatively, we can run fun and engaging skill-based lessons for beginner to intermediate riders on playground rubber or artificial turn.

SHOP

Can I make a custom order?

For custom orders, please send us a message via our CONTACT PAGE 

What skateboards and protective equipment do you recommend?

We offer some great beginner to intermediate level complete skateboards and protective gear on our online skate shop. For info on our premium skateboard decks, custom completes and advanced protective equipment please CONTACT US

Are my purchases covered by a warranty?

Yes, all products sold on our online skate shop are covered by manufacturer warranties.

Where is the Skate Now shop located?

We don’t currently have a physical shop. All sales are done via our ONLINE SHOP. We can ship items to your address and it can be possible to bring your purchased items to a lesson. Please CONTACT US if you’d like to arrange this.

Do you have gift certificates which can be used to purchase equipment?

Yes, we offer two different types of gift certificates, one for skate lessons and another for online skate shop purchases. For gift certificate purchases head to our GIFT CERTIFICATES page and for more information please CONTACT US.

How long will it take for my order to be processed?

Orders generally take 1-2 business days to be processed.

What forms of payment are accepted?

Visa, Mastercard, American Express, Paypal and Skate Now Gift Certificates